When you are growing your company, you need to make sure that you also have other people training your employees. Typically, the more a company grows, the more that training is forgotten and you do not want this happening to your company. So, plan early and make sure that you are ready to take on new employees by having your own training team.
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To get your trainers ready, you need to know that you have a good train the trainers program? What should you include in that program?
Here are some points to consider
Skills of a Good Trainer
What are some skills of a good trainer? A good trainer should be able to …
- Listen and respond with empathy. Especially if your participants have minimal knowledge of the topic you are discussing, a good trainer should know how to listen to the participants’ questions and clarifications and explain the topic in words the participants will be able to understand. For example, if you have mothers or parents as participants, you can relate the topic to parenting to help them relate to the topic better.
- Build rapport. Trainers should also know how to build rapport with participants. The more that you build rapport with your participants, the more that they will open up and participate in the discussion.
Of course, your trainers should know the company and business inside and out. Talk to them about your company. Why did you start the business? Where do you want it to be in a year or two? Share all of these with your team, so they know exactly what they are doing and how they can help you in growing the business. It will also help if they can see you in action. What you do and how you do it.
Finally, once your trainers-to-be are familiar with the company, as well as, the skills they need to be good trainers, you talk to them about how to present the topics they need to discuss. There are a lot of ways to present a topic. It does not always have to be the trainer speak and the participants listening. Here are some presentation skills or techniques that can be utilized.
- Classroom Training
- Field Trip
- On-the-job Training
- Role plays